.content {
    border: 1px solid #bedeff;
    width: 1320px;
    margin: 20px auto;
    padding-top: 0;
}

.p1 {
    height: 130px;
    background-color: #005ad6;
    border-radius: 50% / 0% 0% 30% 30%;
    padding: 20px;
}

.p1 img {
    height: 38px;
}

.p1 .p1bottom {
    position: relative;
    width: 100%;
    height: 120px;
    background-color: #fff;
    border-radius: 6px;
    margin-top: 20px;
    box-shadow: 0px 3px 3px 1px #f1f1f1;
    padding: 20px;
}

.p1 .p1bottom::after {
    position: absolute;
    content: '';
    background: url(../images/robot.png) no-repeat;
    width: 406px;
    height: 144px;
    right: 0;
    top: -96px;
}

.p1 .p1bottom h2 {
    position: relative;
    color: #333;
    font-size: 18px;
    padding-left: 33px;
}

.p1 .p1bottom h2::before {
    position: absolute;
    content: '';
    background: url(../images/huo.png) no-repeat;
    width: 24px;
    height: 24px;
    left: 0;
    top: -2px;
}

.p1 .p1bottom ul li {
    text-align: center;
    width: 20%;
    height: 40px;
    float: left;
    padding: 15px 10px;
}

.p1 .p1bottom ul li a {
    display: block;
    background-color: #dbe9fd;
    line-height: 40px;
    font-size: 16px;
    color: #385a89;
    border-radius: 5px;
    font-weight: bold;
}

.p1 .p1bottom ul li a:hover {
    color: rgb(43, 113, 237);
}

.p1bottom2 {
    margin-top: 15px;
}

.czkj-chat-left {
    padding: 0 20px 0 0!important;
}

.czkj-chat-center {
    background: url(../images/bgtitle.png) 50% 100% no-repeat;
    box-shadow: 0px 0px 5px 2px #f1f1f1;
    border-radius: 6px;
}

#intelligentQAInfo {
    height: 550px;
    width: 100%;
    overflow: auto;
}

.grid .row {
    margin-right: 0px;
    margin-left: 0px;
}

#intelligentQAInfo>li {
    overflow: hidden;
    margin: 20px 0;
    position: relative;
    padding-left: 30px;
    min-height: 65px;
}

.czkj-robot-avatar {
    position: absolute;
    left: 20px;
    top: 0;
    width: 64px;
    height: 64px;
}

.czkj-robot-avatar img {
    width: 100%;
    height: 100%;
}

#intelligentQAInfo .czkj-msg {
    max-width: 75%;
}

#intelligentQAInfo .czkj-robot .czkj-msg {
    border: 1px solid #8fbefe;
    float: left;
    padding: 12px 13px;
    color: #333333;
    background: linear-gradient(182deg, #fbfdff, #e8f2ff);
    max-width: 90%;
    min-width: 100px;
    width: auto;
    box-sizing: border-box;
    text-indent: 0;
    font-size: 14px;
    line-height: 36px;
    border-radius: 10px;
    margin-left: 64px;
    position: relative;
}

#intelligentQAInfo .czkj-user {
    padding-left: 0;
    padding-right: 30px;
}

.czkj-user-avatar {
    position: absolute;
    right: 20px;
    top: 0;
    width: 64px;
    height: 64px;
}

.czkj-user-avatar img {
    width: 100%;
    height: 100%;
}

#intelligentQAInfo .czkj-user .czkj-msg {
    float: right;
    padding: 8px 20px;
    color: #fff;
    max-width: 90%;
    min-width: 100px;
    width: auto;
    box-sizing: border-box;
    text-indent: 0;
    font-size: 14px;
    line-height: 44px;
    border-radius: 10px;
    margin-right: 64px;
    position: relative;
    background-color: #005ad6;
}

.czkj-chat-input {
    position: relative;
    background-color: #f5f5f5;
    height: 157px;
    border-top: 1px solid #e2e2e2;
    box-shadow: 0px 3px 3px 1px #f1f1f1;
}

.grid .row .col,
.grid .row [class*="col-"] {
    padding-right: 0;
    padding-left: 0;
}

.hint-input-list {
    display: none;
    position: absolute;
    bottom: 160px;
    z-index: 1007;
}

.czkj-chat-input textarea {
    background: #f5f5f5;
    line-height: 20px;
    border: none;
    padding: 6px;
    padding-left: 12px;
    font-size: 16px;
    resize: none;
    height: 80px;
    width: 100%;
    overflow: auto;
    box-sizing: border-box;
    outline-style: none;
    font-family: "Microsoft YaHei", "SimSun";
    margin-top: 10px;
}

.panel-body {
    z-index: 999;
    background-color: #fff;
    position: relative;
    border-radius: 5px;
    padding: 0px;
    width: 50%;
}

.panel-body table tbody {
    width: 86%;
    background: white;
    margin-bottom: 0px;
    position: absolute;
    background-color: #fff;
    padding-left: 5px;
    border-left: 1px #ddd solid;
    border-right: 1px #ddd solid;
    bottom: 100px;
}

.czkj-chat-input .czkj-enter {
    position: absolute;
    bottom: 0;
    padding: 10px 12px;
    line-height: 36px;
    width: 100%;
}

.czkj-chat-input .czkj-enter-word {
    color: #9b9898;
    font-size: 14px;
    float: left;
}

.czkj-chat-input .czkj-enter-word span {
    color: #333;
    font-weight: 600;
}

.czkj-chat-input .czkj-enter-btn {
    border-radius: 3px;
    background: #005ad6;
    font-size: 18px;
    color: #fff;
    width: 110px;
    height: 40px;
    line-height: 40px;
    text-align: center;
    margin-right: 0;
    float: right;
    cursor: pointer;
}

.czkj-suggest {
    position: absolute;
    bottom: 160px;
    left: 2px;
    background-color: #fff;
    border: 1px solid #ccc;
    padding: 8px;
    width: 96%;
    font-size: 12px;
    z-index: 999;
    max-height: 300px;
    overflow: hidden;
    overflow-y: scroll;
    display: none;
}

.p1bottom2-rg1,
.p1bottom2-rg2 {
    border-radius: 5px!important;
    box-shadow: 0px 3px 3px 1px #f1f1f1;
    overflow: hidden;
}

.p1bottom2-rg1 {
    margin-bottom: 20px;
}

.p1bottom2-rg1 h2,
.p1bottom2-rg2 h2 {
    padding: 15px 25px 10px 50px;
    height: 50px;
    background-color: #005ad6;
}

.p1bottom2-rg1 h2 a,
.p1bottom2-rg2 h2 a,
.p1bottom2-rg2 h2 p {
    position: relative;
    font-size: 18px;
    color: #fff;
}

.p1bottom2-rg2 h2 p {
    display: inline-block;
}

.p1bottom2-rg2 h2 span {
    float: right;
    padding-top: 2px;
}

.p1bottom2-rg2 h2 span a {
    font-size: 16px;
}

.p1bottom2-rg1 h2 a::before {
    position: absolute;
    content: '';
    background: url(../images/bmcx.png) no-repeat;
    width: 22px;
    height: 22px;
    left: -32px;
    top: 0;
}

.p1bottom2-rg2 h2 p::before {
    position: absolute;
    content: '';
    background: url(../images/lsjl.png) no-repeat;
    width: 25px;
    height: 25px;
    left: -32px;
    top: 0;
}

.p1bottom2-rg2 h2 span a::before {
    position: absolute;
    content: '';
    background: url(../images/qk.png) no-repeat;
    width: 13px;
    height: 16px;
    left: -22px;
    top: 3px;
}


/* .p1bottom2 .col-md-3 {
    padding: 0 10px!important;
} */

.p1bottom2-rg1 ul,
.p1bottom2-rg2 ul {
    background-color: #fff;
    padding: 19px 20px;
}

.p1bottom2-rg1 ul li {
    height: 40px;
    margin-bottom: 10px;
    background-color: #eff6ff;
    padding: 0 10px;
    line-height: 40px;
    border: 1px solid #d7e6f4;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    border-radius: 3px;
}

.p1bottom2-rg1 ul li a {
    font-size: 16px;
}

.p1bottom2-rg2 ul li {
    height: 40px;
    margin-right: 10px;
    margin-bottom: 10px;
    background-color: #eff6ff;
    border: 1px solid #d7e6f4;
    line-height: 40px;
    padding: 0 10px;
    display: inline-block;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}


/* 响应式 */

@media (max-width: 1200px) {
    .content {
        width: 100%;
    }
}

@media (max-width: 992px) {
    .p1 .p1bottom::after {
        display: none;
    }
    .czkj-chat-left {
        padding: 0!important;
    }
    .p1bottom2 .col-md-3 {
        display: none!important;
    }
    .p1 .p1bottom {
        height: auto;
    }
    .p1 .p1bottom ul li {
        width: 50%;
        margin-bottom: 10px;
        display: inline-block;
    }
    .p1 .p1bottom,
    .p1bottom2 {
        float: left;
    }
    .p1bottom2 {
        width: 100%;
    }
}

@media (max-width: 768px) {
    #intelligentQAInfo>li {
        padding-right: 10px;
    }
}

@media (max-width: 520px) {
    .p1 .p1bottom ul li {
        width: 100%;
    }
    #intelligentQAInfo .czkj-robot .czkj-msg {
        line-height: 30px;
    }
    .p1 img {
        width: 100%;
    }
    #intelligentQAInfo .czkj-user .czkj-msg {
        line-height: 36px;
    }
}


/*是否解决问题*/

.czkj-evaluation {
    text-align: right;
}

.eval-emial {
    text-align: right;
    font-size: 12px;
    color: #555;
}

.czkj-evaluation .czkj-evaluation-btn {
    color: #000;
    background-color: #fff;
    margin-left: 6px;
    position: absolute;
    left: 210px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    top: 15px;
    border: none;
    text-align: center;
    line-height: 40px;
}

.czkj-evaluation .czkj-eval-ok {
    background: url("/material/znwd/images/yes.png") no-repeat 5px 5px;
    background-color: #fff;
    background-size: 30px 30px;
}

.czkj-eval-no {
    background: url("/material/znwd/images/no.png") no-repeat 5px 5px;
    background-color: #fff;
    background-size: 30px 30px;
}

.czkj-yes {
    background: url("/material/znwd/images/eval-true.png") no-repeat 5px 5px;
    background-color: #fff;
    background-size: 30px 30px;
}

.czkj-no {
    background: url("/material/znwd/images/eval-false.png") no-repeat 5px 5px;
    background-color: #fff;
    background-size: 30px 30px;
}

.czkj-eval-text {
    color: #4c4c4c;
    font-size: 14px;
}

.czkj-evaluation .czkj-evaluation-no {
    left: 173px;
}

.evaluated span .e-mail {
    color: #2053AC;
    cursor: pointer;
    font-weight: 700;
}

.eval-emial {
    display: none;
}

.piped {
    text-align: right;
    display: none;
}

.piped-res {
    display: none;
    text-align: right;
    font-size: 13px;
    color: #4c4c4c;
}

.czkj-rule-item {
    line-height: 30px;
    font-size: 16px;
}

.czkj-rule-item:last-child {
    padding-bottom: 100px;
}

.file-err {
    text-align: center;
}

.file-btn {
    position: relative;
    width: 100%;
    height: 80%;
}

.file-btn-all {
    position: absolute;
    left: 0;
    top: 0;
    z-index: 10;
    width: 100%;
}

.file-btn-all button {
    color: #fff;
    background-color: #337ab7;
    border-color: #2e6da4;
    font-weight: 400;
    text-align: center;
    width: 90px;
    height: 30px;
    outline-style: none;
    border: none;
    cursor: pointer;
    font-size: 12px;
    border-radius: 3px;
    margin-top: 5px;
}

#the-canvas {
    margin-top: 30px;
    width: 100%;
}

.czkj-err-modal {
    position: fixed;
    top: 50%;
    left: 50%;
    width: 250px;
    height: 160px;
    margin-left: -125px;
    margin-top: -80px;
    background-color: #fff;
    border: 1px solid #c0c0c0;
    display: none;
}

.czkj-err-modal-title {
    padding: 0 20px;
    height: 42px;
    line-height: 42px;
    border-bottom: 1px solid #eee;
    font-size: 14px;
    color: #333;
    overflow: hidden;
    background-color: #F8F8F8;
    border-radius: 2px 2px 0 0;
    position: relative;
}

.czkj-err-modal-body {
    font-size: 14px;
    line-height: 20px;
    color: #333;
    padding: 15px;
}

.czkj-err-modal-btn {
    text-align: center;
}

.czkj-err-modal-body button {
    color: #fff;
    background-color: #337ab7;
    border-color: #2e6da4;
    font-weight: 400;
    text-align: center;
    white-space: nowrap;
    width: 54px;
    height: 30px;
    outline-style: none;
    border: none;
    cursor: pointer;
    font-size: 12px;
    border-radius: 3px;
    margin-top: 5px;
}






.czkj-item-question {
    cursor: pointer;
    display: block;
    padding: 8px;
    position: relative;
    border-bottom: 1px dashed #ccc;
    line-height: 20px;
    min-height: 20px;
    overflow: hidden;
}
.related-item {
    cursor: pointer;
    display: block;
    padding: 8px;
    position: relative;
    border-bottom: 1px dashed #ccc;
    line-height: 20px;
    min-height: 20px;
    overflow: hidden;
}